a71 Terms and Conditions

1 Definitions and Introduction

These terms and conditions ("Terms") form a legally binding agreement between the a71 platform ("a71", "we", "our") and each member who uses the platform ("member", "user", "you"). All services provided through a71's website, mobile application, or any other channel are covered by these Terms.

The specific meanings of certain terms used in this document are given below:

• "Platform" — a71's website (a71-app.cam) and all mobile applications connected to it.
• "Member" — a person who holds a registered account on a71.
• "Wallet" — the cash balance held in a member's account.
• "Bonus Balance" — funds received from promotional offers, which cannot be withdrawn until wagering requirements are met.
• "Wagering" — the requirement to place a specified amount in bets before winnings from a bonus balance can be withdrawn.

For more details about a71, an introduction to the platform, and corporate information, please read our About Us page.

These Terms are written in Bengali and apply to users in Bangladesh. They take effect from the moment an account is opened.

2 Membership Conditions

2.1 Age Requirement

To open an account on a71, a member must be 21 years of age or older. Registration is not available to anyone under 21, and any such account found will be closed immediately.

2.2 One Person — One Account

Each member may operate only one account. Creating multiple accounts under the same person's name or using the same device or payment method will be treated as a prohibited activity, and all associated accounts will be closed.

2.3 Providing Accurate Information

At the time of registration, members must provide their full name, mobile number, and payment account details correctly. a71 reserves the right to cancel any account opened with incorrect or false information, including any funds held in the wallet.

2.4 Identity Verification (KYC)

a71 may request identity verification from a member at any time. In such cases, a government-issued ID (National ID card or passport) must be submitted. Withdrawals may be temporarily suspended until verification is complete.

3 Account Management

3.1 Login and Security

It is the member's responsibility to keep their account username and password completely confidential. Sharing login details with others or sharing an account is not permitted. If you believe your account is being accessed without authorisation, notify a71's support team immediately.

3.2 Updating Contact Information

If a phone number or email address changes, the member must update it from their profile. a71 will not be responsible for any missed communications or OTPs due to outdated information.

3.3 Account Inactivity

If there is no login or transaction for 180 consecutive days, the account may be marked as inactive. Contact the support team to reactivate an inactive account.

4 Deposits and Withdrawals

4.1 Deposit Methods and Limits

bKash, Nagad, Rocket, and Upay can be used to make deposits on a71. The minimum deposit amount is ৳200. Members must use a payment account registered in their own name — funds sent from another person's account will not be accepted and may be returned.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes. Funds can only be sent to the same payment account used for the deposit. Identity verification must be completed before a withdrawal can be made.

4.3 Withdrawals from Bonus Balance

To withdraw winnings from a bonus, the specified wagering requirement must be completed. The wagering conditions for each bonus are detailed in Section 5. Attempting to withdraw before wagering is fulfilled may result in the bonus balance being cancelled.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members can receive a 100% bonus on their first deposit, up to ৳10,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: depositing ৳1,000 adds ৳1,000 as a bonus, making the total balance ৳2,000; to withdraw this bonus, ৳1,000 × 20 = ৳20,000 must be wagered.

5.2 Weekly Reload and Other Offers

a71 runs regular promotional offers. The weekly a71 Reload Festival offer gives a 20% bonus on any deposit once per week, up to ৳5,000, with a 15x wagering requirement. The specific conditions for each offer are detailed on the promotions page.

5.3 General Bonus Rules

• A bonus can be claimed only once, unless the offer states otherwise.
• Multiple bonuses cannot be active at the same time, unless a71 explicitly permits it.
• Bonus balance cannot be transferred to another member.
• If an account is closed without completing wagering, the bonus balance will be forfeited.
• a71 reserves the right to modify, suspend, or cancel any bonus offer.

6 Betting and Gaming Policy

6.1 General Betting Conditions

All bets placed on a71 are final and cannot be cancelled or changed once confirmed. In case of any dispute regarding odds or payouts, a71's system logs will be considered the final reference.

6.2 Technical Errors

If the result of a bet is affected by a server error, network outage, or game software fault, a71 reserves the right to void that round and refund the stake. Any payments made based on an erroneous result may be reversed.

6.3 Cricket and Sports Betting

For bets on sports events, if a match is cancelled, postponed, or abandoned, the bet will either be voided and the stake refunded, or settled after the official result is announced — in accordance with a71's rules, which will be clearly stated on the event page.

6.4 VIP Program

a71 has five VIP levels: Bronze, Silver, Gold, Platinum, and Diamond. Members can move up through the levels based on their activity. The weekly cashback rate differs at each level — ranging from a maximum of 0.2% at Bronze to a maximum of 0.8% at Diamond, calculated on weekly net losses. a71 reserves the right to modify VIP benefits.

7 Prohibited Activities

The following activities are strictly prohibited. Engaging in them may result in account termination, balance confiscation, and legal action where necessary:

• Operating multiple accounts with the intent to exploit the bonus system.
• Placing bets based on fixed matches or inside information.
• Using any automated software, bots, or scripts to play games or place bets.
• Using another member's identity or payment details to conduct transactions.
• Knowingly exploiting any technical vulnerability in the platform.
• Using a71 for money laundering or concealing the source of illegal funds.
• Threatening, harassing, or engaging in fraudulent behaviour towards other members.

a71's risk analysis team monitors for suspicious activity. If any unusual transaction is detected, the account may be temporarily suspended and investigated.

8 Account Closure and Suspension

8.1 Closure at Member's Request

Any member may close their account voluntarily. Contact the support team to do so. Please withdraw any available cash balance before closing the account. The Responsible Gaming page explains how to apply for self-exclusion or a temporary break.

8.2 Closure by a71

If a prohibited activity listed in Section 7 is proven, a71 may close the account without prior notice. Any balance obtained through fraud or bonus abuse will be cancelled. However, the return of legitimately deposited funds will be considered after the investigation is complete.

8.3 Right to Appeal

If a member objects to an account closure decision, a complaint can be submitted to the support team via email. a71 will review the matter within a reasonable time.

9 Limitation of Liability

a71 always strives to maintain the quality of its services. However, a71 will not be liable in the following circumstances:

• Service disruption caused by third-party network or internet connectivity issues.
• Data loss resulting from a fault in the user's own device or software.
• Account compromise resulting from a member voluntarily sharing their login details with someone else.
• Temporary service interruption due to unexpected technical changes or maintenance.
• Faults in the software of a game provider (third party).

a71's maximum legal liability will be limited to the actual amount deposited by the member during the relevant period. No compensation will be provided for lost winning opportunities, emotional distress, or indirect losses.

10 Changes to Terms and Contact

10.1 Right to Update Terms

a71 reserves the right to amend, change, or update these Terms at any time. For significant changes, members will be notified via their registered mobile number or through a notice on the platform. Continued use of the platform after any change will be taken as acceptance of the updated Terms.

10.2 Applicable Law

These Terms are governed by the applicable laws of Bangladesh. In the event of any dispute, both parties will first attempt to resolve the matter through discussion.

10.3 Support and Contact

For any questions or complaints about these Terms, a71's support team is available 24/7 via live chat and email in both Bengali and English. For quick answers to common questions, visit our FAQ page — it provides detailed answers to the most frequently asked questions from members.

10.4 Privacy

Details on how members' personal information is collected, stored, and used can be found in our Privacy Policy. The Privacy Policy, alongside these terms and conditions, is an integral part of a71's services.